Responsibilities:
- – Administer quality related activities.
- – Define and develop quality control plan as per customer’s requirements.
- – Prepare pre-production document for approval as per customer’s order requirement.
- – Review and approve document from vendors.
- – Work closely with cross-functional team in conducting investigation and analysis of customer complaint / non-conformances.
- – Drive CAPA process, to ensure proper closure per defined timeline, and trend for improvements.
- – Investigate, analyze and resolve product deficiency.
- – Ensure that quality system requirements implemented and maintained.
- – Coordinate with customer regarding quality issues.
- – Process customer complaints and maintain record.
- – Prepare and updated standard procedures and instructions for use within the company.
- – Prepare quality reports.
- – Conduct statistical studies to ensure process is capable.
- – Maintain/improve QMS to comply quality management system requirements.
- – Evaluate Quality System issues and procedural compliance.
- – Manage non-conforming materials and products.
- – Handle API/ISO/customer audits and 3rd party inspection routines.
- – Perform new vendor evaluation and re-evaluation of approved vendors.
- – Plan, conduct and/or lead internal quality management system (QMS) audit as assigned.
- – Carry out documentations, coordination and other activities as assigned by superior.
- – Perform any other duties as assigned.
Requirements:
- – Diploma or Degree in Quality/Engineering or related discipline.
- – Minimum 8 years of related working experience in Quality Assurance/Quality Control.
- – Well versed with Quality Management System Requirement.
- – Good knowledge on relevant Product, Technical Standards and Codes.
- – Good knowledge on processes and best practices.
- – Experience working as MR/ Lead Auditor/ Internal Auditor/ Trainer of Quality System.
- – Good knowledge of quality tools and measurement skills.
- – Strong investigation and problem-solving skills.
- – Fluent in written and spoken English and Arabic.
- – Proficient in Microsoft Office skills.
- – Knowledge of using ERP system.